- Of companies who indicated a deployment model preference, 96% requested a cloud-based solution
- Seventy five percent of integrated suite buyers requested sales force automation
- Seventy six percent of best-of-breed buyers requested sales force automation
- Nearly 90% of buyers requested contact management, note-taking capabilities and/or reporting and analytics
Wednesday, 11 December 2013
Software Advice: 2013 Top CRM Buyer Trends
Earlier this month Software Advice, an analyst and software recommendation site, published the 2013 CRM BuyerView Study. The audience included more than 5000 respondents primarily from small businesses with 20-100 employees. The entire report is here and notable highlights include:
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Earlier this month Software Advice, an analyst and software recommendation site, published the 2013 CRM BuyerView Study. Commission Jailbreak software
ReplyDeletethe results suggest that the needs of small businesses mirror the needs of large businesses and enterprise organizations - everyone wants to gain efficiency through automation and get a good grasp on business economics through CRM analytics and reporting. Automated Income App review
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