Wednesday, 17 July 2013

Back to the Future -- Social Media is Back in Insightly!

As you may or may not know, LinkedIn removed our API access a few months ago and we were quite peeved.  We have been feverishly working on an alternative solution and we are pleased to announce that social media is back in Insightly even better than before!  With our new integration you can simply put in a contact's email address and we'll detect virtually every social media profile related to the email address.  You can see Twitter content and your contact's public LinkedIn profile displayed right in Insightly.  Also, with a single click you can explore your contact's public profile information on Facebook, Google+, FourSquare, Picasa, Klout and virtually any social channel where the contact has participated.  Check it out, and as always, and let us know what you think.


Posted by Laura at 15:24

12 comments:

  1. Very cool! Looks like a Rapportive integration?

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  2. This is great news, and the result looks very nice. Thanks!

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  4. An excellent addition. However, why are some SM channels able to be seen within Insightly, yet others take you to a new tab?

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    1. Hi --

      The integration shows Twitter and LinkedIn information right in Insightly but for other channels you'll need to click the icon and go to that social media site.

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  5. Really happy to hear of your focus on, and success in, this area. Thanks! However, it doesn't seem to be working for me. I tried it on my own Contact record and it found my Twitter account, but not my LinkedIn account, nor did it find the LinkedIn account of at least one other Contact who I know has a LinkedIn account.

    Is there some set up that I'm missing?

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    1. As a follow-up, I entered Anthony Smith as a Contact into Insightly along with the email address for him shown in the screenshot in the blog, went to LinkedIn directly to verify that he still had an entry in LinkedIn, and Insightly still didn't find his LinkedIn page. Either I'm doing something wrong or this functionality doesn't seem to work.

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  6. Hi --

    If you haven't already I would contact our support team and they can assist. Thanks

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  8. Som Linkedin profile are detected but not displayed.
    The error is: LinkedIn profile information could not be found.

    Why?

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  10. The same problem, many accounts have the error LinkedIn profile information could not be found, although the link is OK

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